mjunction helped us in identifying the pain points and requirements of various MSMEs and other stakeholders in coal distribution process. To address the challenges, a customized End-to-End coal eDistribution platform developed and the consumers find it user-friendly and transparent.
MSMC has engaged mjunction to set up a fully automated End-To-End system for eDistribution of coal to MSMEs. The platform would be very easy for customers to transact and the process would be user-friendly with features like online coal allocation, lifting tracking system, eRefunds and complaint handling portal.
Appreciate mjunction’s efforts towards various digital initiatives taken under coal Post Sales Service. Ideas as automated booking process, automated MIS to TSL and other useful updates in IBMD Sahaj and Saathi App really worth appreciations… they made doing business a lot easier for our customers.